Monday 18 February 2008

Class Law Suits??

The subject of unfair trading practices such as forcing sellers to accept ebays dodgy payment system - Paypal have been coming up. Here is part of the transcript of a converstion I have with "idee99" from Texas, US.

idee99: What do you think of a class action suit against ebay for unfair business practices?

Terry: Well, there have been other such actions, and indeed if you look at sites like http://www.paypalsucks.com/ you will see a few. Problem is though, from what ive heard, every man has his price (judges etc) and ebay can afford to pay them

idee99: I just read a lawsuit against ebay for monopoly and forcing the use paypal . How do we get publicity for our strike and the issues behind it so that some prominent firm might take on our lawsuit?

Terry: Well, Ive had a faor amount of traffic through this blog and im happy to publicise the strikes etc. The fact is though (and this is something im fast finding out - ive had over 15,000 emails since i did my listing) is that ebay really couldnt give a shit about any of it and they will just bribe who they need to bribe. The "forced paypal" thing is simply a protection racket and nothing else. Its totally illegal, but they get away with it using some bullshit about it being "safer for buyers" . It then goes on to call buyers its "customers" which is of course rubbish - sellers are! We need a major law firm to take them on.. I just dont think they will.

idee99: The way I see it, sellers get routinely scammed by buyers as well as the other way around. However, from what i read (I am a small seller with 100% feedback and haven't experience the many scamms you mentioned in your ad, but know they truley exist) ebay routinley defalts in favor of the buyer even when the prponderance of the evidence show that items have been received etc. etc. That should be illegal. I think if we could get national /international attention to the strike and the resons behind it, public opiniion would go against ebay and they might have to reconsider as that is their "customer" base.

idee99: You seem to have received much attention for your auction/ad. Has any international media sought your interview?

Terry: You are totally correct about the scam problem. The vast majority of emails i have had have been from scammed sellers. Paypal is simply a scammers tool and nothing else. The problem is that "consumer champions" you know the ones - those TV programmes that expose dodgy traders only ever concentrate on dodgy sellers - they never expose dodgy buyers. People forget that ebays customers (and therefore its consumers) are actually its sellers (its fee payers) and so the sellers are the ones the consumer shows should be championing. Its a change of thinking thats needed in the media. How that will happen, well I dont know, but Im giving it a good shot myself. Ive had contact from the media and I have put the view you put in your last post - a number of times. Ebay will only care about this if people leave (stop listing) en mass - not just a few thousand, but millions. The only way that will happen is media coverage of the REAL issues. I hope this blog will help in that fight , but much more is needed - much much more.

Terry: Yes, Ive had contact from various media over the last week or so - just hope they will publish the story.

....... So howabout it - Anyway Lawyers out there up for taking on Paypal/Ebay?? I will dream on.....

5 comments:

Michael said...

You should keep your eye on what is happening in France at the moment. eBay lost a case the French government bought against it, but is carrying on operating by paying the weekly fines. The case hinges around French Auction laws. eBay is claiming not to be an auction site, and should therefore not be covered by these laws, they claim just to be a site to put sellers in touch with buyers (I know, it is ridiculous). If this French case sticks then one would assume that all the other European countries should start to do the same, and force eBay to comply with the generally very strict auction laws we have had for hundreds of years.

I suspect a lot of the changes you are seeing in eBay lately are merely compromises to try and get them a little out of the sites of governments. With any luck, they won't work and eBay will be forced to stick to good solid auction laws and not just glibly ignore them when they can get away with it.

I do think that rather than a class-action suit you'd be best off getting people to petition their MP's and try and make England do the same as France has.

Michael.

Anonymous said...

Hi - Offpat here.
First, lets call it a boycott (strike is what employees do, not customers) and in order to get a boycott to hurt it has to reach a critical mass. (like Anti-apartheid sport moves did, and Nestle buying less so).

There have been several waves of verbal and tactical assault on Ebay/Paypal (and I am more ready to attack Paypal, more even than ebay).
The latest wave has been this attempted boycott by sellers, primarily in the USA. - This seems to have not grown big enough to tip the balance and become a media favourite - but... that time will come.
My logic?
It's simple: Ebay/Paypal are not going to risk any public changes as a result of what they perceive as a minor attack on them - they have only had their awareness slightly raised.
The problems with their fraudulent crappy system can therefore only get worse - as in: More people will gradually become more aware of the thieving (OF MILLIONS OF POUNDS WORTH OF INTEREST) as well as their own activities being sabotaged, that Paypal represents.
The next wave will build - and eventually break - the media savvy approach needs the wave to break at the right time of year. I seriously suggest the late summer - when politics is generally off the agenda and news journalists are desperate for some story that they can lazily update on a day to day basis over a week or more.

So - its no good trying to artificially build another wave, immediately after this one has failed to break sufficiently hard. - The sensible course is to plan...
Plan an all out build up to an assault - that involves, witty, risky - high publicity worthy listing assaults on ebay sites in the USA & UK - and time it for the summer political lull - i.e. late August, early September...
advertise here and elsewhere, not for a lawyer (they are way off the speed required), but for an ebay doubter who is also a professional in the PR business - someone like the clever guys who have planned the news on behalf of the parents of Madeleine McCann since the press swerved onto those parents as shady suspect types...
we need a master manipulator to arrange the planting of stories in the press that help to build the mass unrest that could precede a mass boycott. With media on both sides of the Atlantic in posession of the publci attention, as well as the harsh facts of sellers tales of ebay crookery - then we have some action...
and some fun.

idee99 said...

What say we all pool our nickles and dimes to put one of the excellent youtube videos on as a national commercial?
Anyone know how to do this? John Q. Public needs to hear our side of the matter, not just disgruntled ebay buyers who are watching our discussions.

http://www.youtube.com/watch?v=4yFqnjMenfI&feature=related

Anonymous said...

some very important screen shots of ebay didling the numbers and calling it auction testing


http://gauctions.wordpress.com/


Stunning!

Online Auction said...

Hi

Great information and the way I see it, sellers get routinely scammed by buyers as well as the other way around.

James Parker.
Penny Auction